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Terms Conditions That Govern Your jili7up Account

These Terms & Conditions set out the rules that apply when you open an account at jili7up and use any part of the platform — sports betting, live casino tables, slots or local payment methods like GCash, Maya and InstaPay.

Applies to all jili7up accountsCovers GCash, Maya & InstaPay usePhilippines-eligible players onlyUpdates published on this page

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HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

jili7up applies account-level controls to keep your data and balance secure. Here is how we handle the key areas covered by these Terms & Conditions — what we collect, how long we keep it, and the steps you can take if you need to request a change or close your account.

Account Data Retention

We keep your registration details and transaction history for as long as your account is active and for any period required by applicable law in the Philippines.

Payment Record Security

GCash, Maya and InstaPay transaction logs are stored under account-level encryption. You can view your deposit and withdrawal history directly in the wallet section of your account.

Requesting Account Changes

To update your registered email, linked e-wallet or personal details, submit a verified request through live chat or the Help Centre. We verify identity before processing any change.

Account Closure Rights

You may request account closure at any time by contacting support. Pending withdrawals — including any queued InstaPay transfers — must clear before the account is deactivated.

What These Terms Cover and How They Apply

jili7up Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

These Terms & Conditions form the whole agreement between you and jili7up. They apply the moment you create an account and continue for as long as your account remains open. They cover every action taken under your login — placing a sports bet on a PBA

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or UAAP game, joining a live baccarat table, loading funds via GCash or Maya, requesting a cash-out through InstaPay, or contacting our support team. We may update these terms when the platform changes, when local law in the Philippines requires it, or when payment processes are
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revised. We will notify you of material changes through the email address on your account. Continued use after a notice period means you accept the revised terms. You are responsible for keeping your login details secure. Any activity carried out under your credentials is treated as
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authorised by you unless you notify us immediately through live chat or our support contact. If you use GCash or Maya linked to your account, the wallet credentials are separately governed by those providers — our terms only cover how those payment rails interact with your
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jili7up wallet and account balance. Players in Cagayan de Oro and across the Philippines are subject to the same version of these terms; no regional carve-outs apply. Eligibility depends on local law and is available where local law permits.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or you believe a rule has been applied incorrectly to your account, reach out before taking any other step. Our support team can pull up your account activity, check transaction records for GCash, Maya or InstaPay movements, and escalate disputes to the right internal team. We aim to respond to terms-related queries promptly — use the channel that works best for where you are.

Live Chat Reach our support team directly from the jili7up site or app. Use this for urgent account or payment queries tied to a specific terms clause.

Email Support Send a detailed message for non-urgent terms questions, account reviews or formal disputes. Include your registered email and the relevant clause number.

Account Help Centre The Help Centre inside your account covers the most common terms questions — wallet rules, withdrawal conditions, and account suspension procedures.

Common Questions About jili7up Terms & Conditions

These are the questions our account holders raise most often about the Terms & Conditions. Each answer reflects how the rules actually apply to your account — from payment disputes to how we handle term updates.

Yes. Every deposit and withdrawal processed through GCash, Maya or InstaPay is subject to these terms. The wallet providers have their own rules, but your jili7up account balance and transaction records are governed here.

We send a notice to the email address registered on your account before material changes take effect. The updated version is also published on this page with the revision date shown at the top.

Yes. Contact support via live chat or email with your account details and the specific clause you believe was applied incorrectly. We review disputes and respond in writing through your registered email.

Your data is retained for the period required by applicable law in the Philippines after closure. You can request a summary of your account activity before the account is deactivated — ask through live chat.

The same Terms & Conditions cover all product areas — sportsbook, live casino, slots and card games. Some sections include product-specific rules, such as settlement procedures for PBA or UAAP match bets.

Eligibility depends on local law and is available where local law in the Philippines permits. You must meet the age and residency conditions stated in the registration form before these terms apply to you.

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